If the information in this article hasn't helped you resolve your problem, please submit a detailed support request and Aura's Customer Care Team will help. Note: As of the latest operating system for Android, Android 12, you will not need location turned on to access Bluetooth via the Aura app Find the Aura app and ensure that you have given this app Location permission.Stay in your Android phone's Settings app You can also search for "Location" in your device's Settings menu Next, open the Aura app and proceed with connecting your frame to WiFi.Īndroid devices require Location permissions to be - at least temporarily - granted in order to use Bluetooth in conjunction with the Aura app.ĭepending on your device, it may be part of the "Biometrics & Security", "Security & Location" or the "Connections" menu Go back to your general Settings and scroll to the top.Įnsure the third option down 'Bluetooth' displays 'on' to the right. Use AuraTrack to automatically record key vitals and manage your health. Scroll to where you see ' Bluetooth', tap here ( 2).Įnsure the Aura app is toggled to green ( 3). AuraTrack is the companion app that pairs with your Aura Pulse®. ![]() Scroll to where you see ' Privacy', tap here ( 1). Through the app, users can: Find locations and schedule tests Track lab receipt of sample Receive easy to read results Track compliance through a. Locate the Settings app on your iOS device. It may look like Bluetooth is turned 'on' under the general settings on your phone, but additional steps may be required to allow specific permissions for the Aura app to access your Bluetooth.įollow the steps below to ensure your Bluetooth permissions are set correctly: The app shows the following "Bluetooth Disabled" message.Your app continuously shows "Looking for Frame".You do not see the 4-digit number in the app.Please follow the below troubleshooting steps if: Note: Once the frame has been connected to your WiFi network, Bluetooth will no longer be required. When the numbers match, the frame and the device are paired and now ready to set up a connection to your WiFi. This occurs at the step in your app where the 4-digit code displayed on your frame, is simultaneously displayed in your app. Enhanced treatment tools for therapists to augment quality of care within a clinical settings and boost patient response to therapy through. During your frame's initial setup and connection to WiFi, Bluetooth is temporarily required in order to send the WiFi credentials from your phone to your frame. Reference it in your Lightning component as you would for any other Aura component, using the namespace prefix of the Coveo package.
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